A-1 Electric, Ordering and Shipping Information

A1 Electric Automotive Accessories

Ordering Information

Using our Online Catalog and Secure shopping Cart System. Simply choose the items you wish to purchase and add them to the shopping cart. Our cart will lead you through your purchase.
Calling us toll free at (888) 838-0506 or (310) 328-8500 in the Los Angeles area. If you have questions or concerns about online ordering, this is the best option.
If you live in the Los Angeles, California area, you can come by our facilities in Torrance to purchase items.

All online orders will be confirmed by Email.
"Usually ships within 24 hours" refers to in stock items that are usually processed and shipped the same day the order is received. While same day shipping is our goal, orders placed in the afternoon, evening or weekend will be shipped on the following business day.
If parts of your order are out of stock or special order we will notify you as soon as possible with the expected delivery date. You will not be charged for items that are on backorder until they are ready to ship!
If you have any questions or comments concerning your order please note them in the comments box at the bottom of the order form. If noted, we will address your questions before completing the order.
At A1 Electric we maintain a large inventory of the products that we sell. We do not merely take orders and have them drop shipped for us! The majority of the products in our Online Catalog are available for immediate purchase.

Payment is accepted in US Dollars only.
We accept Visa, Mastercard, Discover (Novus), American Express, check or money order.
It is our policy to charge credit cards when orders are fulfilled. On out of stock items or special order items, you will not be charged until your order is ready to be sent.
Please note that internet sales are not exempt from sales tax. If you live in the state of California, you must pay sales tax on your order. Orders shipped out of California will not be levied sales tax.

we accept all major credit cards

Product orders exceeding $600.00 will receive a 5% discount. Simply enter 600-5% in coupon box when checking out, or ask your sales person for the discount.
Qualified auto accessory retailers can also receive jobber pricing. Ask one of our representatives for more details.

We use UPS, TNT, FedEx and the US Post Office for shipping. All four of these companies provide reliable service. UPS & FedEx Ground service vary from 1 day to 6 working days depending on your location. Ground service time estimates can be viewed on the Ground Shipping Map. All deliveries are sent insured.
Orders totaling $230.00 or more are shipped FREE within the contiguous continental USA via UPS ground service (this excluding Alaska, Hawaii and US Territories). Shipments to Alaska, Hawaii and other locations require an extra charge.
Orders less than $230.00 will be shipped by UPS Ground for a flat $8.95 shipping charge (within the contiguous continental USA).
FedEx & UPS cannot make deliveries to Post office boxes or APO addresses. A physical address is necessary. For APO and PO Boxes please use Priority Mail.
FedEx & UPS does it's best to deliver packages by the estimated delivery date. It is against our company policy to place claims on late ground shipments.
Claims for merchandise damaged during shipping must be reported to us within 24 hours of receipt.

We do not offer free or flat rate shipping to Alaska, Hawaii & Puerto Rico.
UPS currently offers Ground service to Hawaii and Alaska & Puerto Rico. Expedited services are also available to many areas.

We also offer Express services from UPS & TNT. UPS offers Next Day Air, 2nd Day Air and 3 Day Select for an additional charge. TNT offers Express 1 day service at an economical rate. The shopping cart/online catalog will calculate express shipping methods during checkout procedure based on your address and items in your shopping cart. This calculation is made before credit card payment is accepted.

All shipments requesting US Postal Service will be sent via insured Priority Mail. Please note that although the Post Office claims 2 to 3 day delivery, shipments to some addresses may take up to 30 days. Please note that Postal service insurance claims can only be filed 30 days after shipment date and may take up to 30 more days to resolve.
This service is available to the United States and its territories, including PO Boxes and APO addresses.
It is not possible for us to track shipments made through the US Postal Service.
Notice: Because of heightened Post Office security, rules and regulations, some shipments must be hand carried to the Post Office. These shipments may be delayed by one or two business days. All Priority mail shipments include a small surcharge.

Canadian & International Shipments

We do not offer free or flat rate shipping to destinations outside of the United States. International shipments can be sent by US Postal Service, UPS and TNT International Express. We can help you determine the most economical method.
We are not responsible for any Duties, Taxes or Brokerage charges on shipments to destinations outside of the United States. The customer is responsible for all charges imposed by their country and the Customs service.
A1 Electric also imposes special payment and warranty regulations on shipments sent out of the United States. Please contact us via Email Form for more information on International ordering. Please note that we do not specialize in international sales and our policies and shipping charges will reflect this. We apologize for any inconvenience that this may cause.

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