BACKGROUND

• Since 1990, A1 Electric  has been providing customers with the best auto accessories, power window kits and replacement parts available.
• We are a member of the Better Business Bureau and Business Consumer Alliance.  Clicking on the symbol below will show you a copy of our report.
• Our offices are located at 2301 W 205th Street Suite 101 in Torrance California.  We are open for will call, Monday through Friday from 8:30AM to 4:30PM.   Our phone lines are open from 8:00AM to 5:00PM Pacific time.
• We maintain a large inventory of the parts we sell. Our goal is to have your parts in stock and ready to ship.

Orders can be placed by:

• Using our Online Catalog and Secure shopping Cart System. Simply choose the items you wish to purchase and add them to the shopping cart. Our cart will lead you through your purchase.
• Calling us toll free at (888) 838-0506 or (310) 328-8500 in the Los Angeles area. If you have questions or concerns about online ordering, this is the best option.
• If you live in the Los Angeles, California area, you can come by our facilities in Torrance to purchase items.  

Our phone lines are open Monday through Friday 8:00AM to 5:00PM Pacific Time.  Will call hours are 8:30AM to 4:30PM.  Map to A1 Electric

Online Orders

• Our Shopping cart is secured by Geo Trust. 
• Sites secured by GeoTrust SSL certificates are providing up to 256 bit encryption thereby offering the highest level of encryption and security possible. This means you can rest assured that communications between your browser and this site's web servers are private and secure.
• All online orders will be confirmed by Email when the order is placed and when the order is shipped.  If you do not receive a confirmation email when you place your order, either your email address was entered incorrectly or your email spam filter is blocking our email.
• "Usually ships within 24 hours"  refers to in stock items that are usually processed and shipped the same day the order is received.  While same day shipping is our goal, orders placed in the afternoon, evening or weekend will be shipped on the following business day.
• If part of your order is out of stock or special order we will notify you as soon as possible with the expected delivery date.  You will not be charged for items that are on backorder until they are ready to ship!
• If you have any questions or comments concerning your order please note them in the comments box at the bottom of the order form. If noted, we will address your questions before completing the order.

Payment Options

• Payment is accepted in US Dollars only.
• We accept Visa, MasterCard, Discover (Novus), American Express, check or money order and wire transfer.
• It is our policy to charge credit cards when orders are fulfilled. On out of stock items or special order items, you will not be charged until your order is ready to be sent.
• Please note that internet sales are not exempt from sales tax. If you live in the state of California, you must pay sales tax on your order. Orders shipped out of California will not be levied sales tax.

Discounts

• Product orders exceeding $600.00 will receive a 5% discount. Simply enter 600-5% in coupon box when checking out, or ask your sales person for the discount.
• Qualified auto accessory retailers can also receive jobber pricing.  Ask one of our representatives for more details.  

Shipping Information

All orders are shipped from our warehouse in Torrance, California.

Standard Shipping

• We use UPS, FedEx and the US Post Office for shipping.  UPS Ground & FedEx Ground service vary from 1 day to 5 working days depending on your location.  Ground service time estimates can be viewed on the  Ground Shipping Map. 
• Claims for merchandise damaged during shipping must be reported to us within 24 hours of receipt.  

Shipments to Alaska, Hawaii & Puerto Rico

• We do not offer free or flat rate shipping to Alaska, Hawaii & Puerto Rico.

Express Shipping

• Express services are available from  UPS, FedEx & the Post Office.  Next day & 2 day shipping is available from UPS & FedEx for an additional charge.   Priority mail (2 to 3 day) shipping is available from the US Postal service.  The shopping cart/online catalog will calculate express shipping methods during checkout procedure based on your address and items in your shopping cart.   This calculation is made before credit card payment is accepted.

US Postal Service

• All shipments requesting US Postal Service will be sent via insured Priority Mail. Please note that although the Post Office claims 2 to 3 day delivery, shipments to some addresses may take longer.  Please note that Postal service insurance claims can only be filed 30 days after shipment date and may take up to 30 more days to resolve.
• This service is available to the United States and its territories, including PO Boxes and  APO addresses.

Canadian & International Shipments

• We do not offer free or flat rate shipping to destinations outside of the United States.  International shipments can be sent by UPS, FedEx or the US Postal Service.  Call us or send us a message on our contact form and we can help you determine the most economical method.
• We are not responsible for any Duties, Taxes or Brokerage charges on shipments to destinations outside of the United States.  The customer is responsible for all charges imposed by their country and the Customs service.
•  Please use our  Contact Form for more information on International orders.   

WARRANTY & RETURNS

• All  products and accessories sold by A1 Electric Automotive Accessories carry a 1 year warranty unless otherwise noted.
• Electric Life power window regulator and motor assemblies purchased from A1 Electric carry a 2 year limited warranty. 
• A1 Electric warrants switch kits purchased in conjunction with a power kit  (purchased from A1 Electric) for one year.  Illumination on switches is warranted for 90 days.   Switch kits purchased without a window kit  carry the standard 90 day warranty.
• Warranty is for repair or replacement only at our discretion.  Defective parts will be examined prior to repair or replacement.  All claims will be evaluated within 1 business day of receipt. No other labor allowances or freight claims will be honored.
• Returns must be sent back to us prepaid.  We will not accept collect shipments. Warrantied items will be returned to customer at no charge (in the contigious continental USA only).  Parts sent outside of the contigious continental USA or by express shipment methods will be charged accordingly.
• We will accept returns of new unused products (purchased from A1 Electric Automotive Accessories) within 20 days of purchase. Special orders that are returned will be charged a 15% restocking fee plus all related shipping charges.
• Shipping costs will not be refunded. On orders sent out with "Free Shipping", the actual cost of shipping (noted on your invoice) will be deducted from the refund amount.  li> Please call or email us for a return authorization before returning merchandise.
• Replacement power window motors,  regulators and actuators purchased from A1 Electric Automotive Accessories and returned for credit may be assessed a 10% restocking charge.

WEB SITE ISSUES,  PRIVACY & CREDIT CARD POLICY

• This is a commercial website, which may be used only for authorized purposes.
• We will not share or sell the information you give us with anyone unless required by law. We do not share names and addresses (Physical or Email) with advertisers, email spammers or other websites. We understand and respect your privacy.
• Our shopping cart checkout is encrypted and protected by GeoTrust. We maintain a GeoTrust QuickSSL certificate to ensure security.
• Credit card information is temporarily recorded on our secure server in a highly encrypted mode. Credit card information is never transferred via unsecure methods such as email or fax.
• Credit card information is removed from the server daily and is not stored for future reference on our computers.
• A1 Electric uses cookies in it's shopping cart for enhanced functionality. Cookies are not used anywhere else on this website. Cookies placed in your web browser are set to expire in 2 days. We do not use these cookies for tracking customers.
  • Cookies are small text files placed in a browsers folder (usually located in C:\windows\cookies for Internet Explorer 5.0) on the users hard drive. Cookies are used by web servers to identify individual users. In this way settings and information (such as items in a shopping cart) can be retained while a user visits other parts of a website. Most cookies are completely harmless and are used to enhance your online experience.
• To improve the quality of our site, we collect statistical data on page usage. This information does not identify individual users.
• Unauthorized attempts to upload information and/or change information on this web site is strictly prohibited and is subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec.1001 and 1030.
• Duplication or reproduction of any portion or portions of this website is specifically prohibited without written consent.

LIABILITY

• A1 Electric  will not be liable for personal or property damage caused be the use or misuse of any product we manufacture or sell. i>A1 Electric  has no control over the installation and use of the products we sell, and therefore offers no warranty expressed or implied on the installation of our products.
• We reserve the right to make changes and improvements in the design of our products without incurring any obligations whatsoever to improve upon products previously sold.
• Although pricing in our catalog is deemed accurate, we will not be held liable for any errors or Omissions
• Prices are subject to change without notice.

  ---

  Ready to Order?    Need Prices?
  Use our Online Catalog & Application Guide!
  
  
  We have thousands of items in stock and ready to ship!

  A1 ELECTRIC AUTOMOTIVE ACCESSORIES
  2301 W 205th Street Suite 101
  Torrance California 90501

  Toll Free:  (888) 838-0506       Local:  (310) 328-8500
   

  Contact A1 Electric by Email
  

  ---

  Ready to checkout?
  
  SHOPPING CART

  Home | Company Information | Ordering Information | FAQ's
  Electric Life Power Windows | Installation Articles | MES Power Door Locks
  Alarms & Keyless Entry | Power Window Switches | OE Window Lift Motors | Colibri Power Windows
  Accessories & Pop Door Kits | Street Rod Window Kits | SPAL | Classic Car Windows | Speedometer | Links to other Sites

  Tech Articles & Information
  Mustang | Chevelle | Dodge Ram PU | Door Lock Installs | S10 Window Motor | Maxima | Grand Am | Silverado Windows
  Cable Locks | Tacoma | Tacoma Tech | Ford F150 | 55 Chevy | Volvo | Chevy PU | Camaro | VW Golf | Chevy PU
  Chevy Astro | Caravan | VW Beetle | Colibri-Astro | Mopar | Focus | Silverado Door Locks